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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
The hand tufted silk upholstery on the Grange Natural Ortho Pocket 1000 encases a rich mix of luxurious, natural fillings working alongside a layered pocket spring system to offer you superior support and comfort all night long.
The pocket spring system is the best at providing individual support to the sleeper. The upper part of the spring shapes to the body contours while the lower part absorbs changes in weight distribution for the ultimate in comfort and support.
Wool is used in this mattress as a soft and insulating upholstery layer for added comfort. Wool is a natural insulator providing coolness in the summer and warmth in the winter.
A soft layer of cashmere is added to the mattress to provide levels of exquisite comfort and finest silk fibres are blended into a durable insulation layer inside the mattress, providing a sumptuous and supportive feel.
A cotton layer with responsive properties that complements the spring unit is then added to the mattress to help provide a comfortable feel and enhances breathability.
The hand tufted mattress features side stitching which extends the sleeping area to the mattress edge by supporting the mattress walls and has flag-stitched handles on both sides for ease of positioning.
Turn over and rotate your mattress once a week for the first 3 months and then once a month thereafter to help the fillings settle evenly.
All measurements are approximate.
Features
Additional products from the Grange Ortho Natural 1000 range
Grange Ortho Natural 1000 Divan Bed
by Highgrove Beds
MRP From £859
From £659
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Paul Eccles
12 months ago 
An amazing business with top quality products. I cannot praise the people who work there enough. From start to finish, the whole experience has been a complete pleasure, highly professional, and even [read more]the delivery guys are first class. Communication is outstanding, not just the products and the people. If only all shops operated like this. Paul Eccles
David Pickworth
2 years ago
Great place to purchase furniture and has old style customer service with nothing to much
Remember when we moved in the delivery drivers couldn’t get to the house because builders were working on roa [read more]d so they carried each item down the road in their Father Christmas outfits.
Helen Ford
2 years ago
Great service with good prices and quality furniture. Delivery prompt and handled with care.
