Chloe Smith

Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for. What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none. It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended! Chloe & Jack - Shavington

Glynis Humphreys

Outstanding customer service from Gary this morning. Very informative - nothing was to much trouble. Service with a smile too. A credit to his company.

Christine Jaggs

I cannot fault the service offered by Webbs. I ordered a number of pieces of Parker Knoll furniture from Webbs. There were problems in terms of the fabric but Webbs kept me informed at every stage. Tw [read more]o very helpful delivery men arrived with my furniture earlier this week and the sofas and chairs are really lovely and very well made. The whole service has been exemplary and I would highly recommend this company.

Paul Langley

We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.

Janet Palin

My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.

Carol James

We recently decided to purchase a new suite from Webb's. We'd been thinking about it for some time and we really wanted to purchase from an independent store. While waiting for an assistant to become [read more]free we had a wander upstairs and decided on buying new furniture to go with the suite. We regularly received updates on our purchases and it was all delivered last week. The delivery men could not have been better. Every care was taken to not make any mess at all in our home. All pieces were placed exactly where I wanted them. Webb's called later in the day to check that we were happy with everything. Would highly recommend.

Carol Davies

Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !

Keith Playdon

We have just received delivery of 2 sofas which are perfect. The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble. The 2 delivery men were marvellous, extremely professional and helpful. We would not hesitate to order from Webb House Furnishers and highly recommend them.

sandi kirkham

A delightful company to deal with. Great communication from the office and delivery guys. Protective footwear worn showing respect for floor covering which was very much respected. All packaging remov [read more]ed. Thankyou Webb house!

Nicola Elsegood

Choosing a new Hypnos bed has been an absolute pleasure, from start to finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.

Sally Pearson

Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.

skh654b

Fantastic choice and excellent service