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Posted: 08/07/2024
Just around the corner from Nantwich’s bustling main street, Webb House Furnishers beckons with the charm and warmth of a beloved family business. Since Howard Webb opened a small reupholstery shop in Crewe back in 1974, this enterprise has blossomed into a revered furniture retailer. Now celebrating nearly 50 years in business, Webb House has not only transformed a quaint 19th-century red brick building on Mill Street into a delightful 12,000-square-foot showroom spread over three floors, but also expanded with a new branch on Pepper Street in Nantwich earlier this year. The heart of Webb House beats with family values. Howard’s wife, Joan, joined in 1987, bringing a wealth of retail experience. Their children, Rebecca and Neil practically grew up in the aisles of the showroom. Today, they’re integral to the business—Neil manages day-to-day operations and sales, while Rebecca adds a dash of flair to the buying team, also curating the showroom’s look with tasteful accessories and soft furnishings.
Thanks to their membership in a national buying group, Webb House combines the personal touch of an independent retailer with the clout of a national chain. This enables them to offer an impressive array of heritage brands like Parker Knoll, Stressless, G Plan, and Sherborne, alongside modern collections from Venjakob and Rom. Webb House are committed to personalised service, ensuring every customer’s journey is exceptional. Howard has developed a sophisticated back-office system that integrates with their website, allowing the team to pull up detailed management reports and purchase histories. This helps them provide tailored advice in the showroom, ensuring that every recommendation complements the customer’s personal style and home décor. Joan Webb, with her deep industry knowledge, personally ensures every visitor feels cared for. Her dedication has cultivated a loyal customer base, with many returning since the store first opened. It’s this personal touch that creates a welcoming atmosphere and keeps people coming back.
As Webb House Furnishers celebrates its 50th anniversary, complete with a snazzy new branch on Pepper Street, it’s clear this place is more than just a furniture store—it’s a showcase of a true family business and an unwavering commitment to quality. This is more than just a shop; it’s a place where passion, dedication, and a promise of exceptional furnishings have made Webb House a cherished part of Cheshire for the last 50 years.
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Carol Davies 
Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !
Louise Macklin
This is a great local company which is family owned. The whole team is very welcoming. They have so much stock in their two showrooms, catering for all different tastes. They are all very helpful and [read more]knowledgeable about their ranges, and are clear about communicating the lead-times. The delivery guys are fantastic and always take care in your home when assembling furniture. We’ve bought several items from them since moving to the area and will definitely return.
sandi kirkham
A delightful company to deal with. Great communication from the office and delivery guys. Protective footwear worn showing respect for floor covering which was very much respected. All packaging remov [read more]ed. Thankyou Webb house!
Dianne Laverty
Webb House is my go to when buying furniture, I highly recommend the service is superb.
I recently purchased a ROM corner unit and Ellie was so helpful with deciding on the configuration … and pati [read more]ent!
I would also like to thank Anita for the Sales after care who has dealt with my queries very promptly and efficiently.
Tony Brown
Excellent service from start to finish. Particular credit goes to the delivery team who were professional and caring when they delivered our new chairs and footstool.
Bea Grace
Such amazing service from start to finish, we are absolutely delighted with our new sofas. Thank you so much.
Stuart Allan
A very nice company to deal with, delivery men outstanding polite and careful.
Martyn Cooper
Have a good selection of sleepeezee beds.
Richard Casey
Great customer service as always, products are top quality and last for years.
Kevin Warrellow
Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire.
Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided.
Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication
Christine Jaggs
I cannot fault the service offered by Webbs. I ordered a number of pieces of Parker Knoll furniture from Webbs. There were problems in terms of the fabric but Webbs kept me informed at every stage. Tw [read more]o very helpful delivery men arrived with my furniture earlier this week and the sofas and chairs are really lovely and very well made. The whole service has been exemplary and I would highly recommend this company.
Janet Palin
My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.