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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Footstool Promotion
Introducing the Otis corner group range, a stylish and comfortable addition to our fabric corner groups collection, available now at our furniture showrooms in Nantwich. This versatile range is designed to maximise your living space while providing exceptional relaxation. Crafted with quality, the Otis offers a sophisticated look and a pleasant feel, ensuring durability and long-lasting appeal for your home.
The Otis corner group is perfect for both contemporary and traditional interiors, boasting clean lines and plush cushioning. Its modular design allows for a variety of configurations, meaning you can tailor it precisely to the unique layout of your room. Furthermore, the Otis is available in a wide selection of different colours and fabrics, allowing you to personalise your chosen corner group to perfectly complement your existing décor and individual style preferences. Visit our Nantwich showroom today to experience the luxurious comfort and elegant design of the Otis corner group, and discover how it can transform your living area into a haven of style and relaxation.
All measurements are approximate.
Additional products from the Otis range
Otis 3 Seater Fixed Sofa
MRP From £1949
From £1499
Otis 3 Seater Ultimate Recliner
MRP From £3529
From £2719
Otis 2 Seater Fixed Sofa
MRP From £1739
From £1339
Otis 2 Seater Ultimate Recliner
MRP From £3299
From £2539
Otis Fixed Cuddler Chair
MRP From £1409
From £1089
Otis Ultimate Cuddler Chair
MRP From £2169
From £1669
Otis Static Chair
MRP From £1219
From £939
Otis Swivel Accent
Call 01270 629296 for best price
Otis Designer Stool
Call 01270 629296 for best price
Otis Storage Stool
Call 01270 629296 for best price
Otis Ultimate Chair
MRP From £1999
From £1539
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Kara Lawrence 
Lovely quality furniture. The service we receive is always excellent. The delivery team were exceptional.
Paul Langley
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
Susan L
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
Nicola Elsegood
Choosing a new Hypnos bed has been an absolute pleasure, from start to
finish. Anita was well informed and so very helpful. Thank you very much for this enjoyable.
Kevin Warrellow
Here in the Crewe area again, the wonderful market town of Nantwich in Cheshire, and the business in question this time for a top drawer review is Webb House Furnishers. They have two showrooms in Nan [read more]twich, one recently opened, with my furniture and a rug purchased from the amazing three storey showroom in Mill Street, Nantwich, Cheshire.
Having recently bought a property in Crewe and looking for a big bed, headboard and mattress, a nice comfortable and quality made armchair, two bedside cabinets and a rug for the living space, Webb House had all the choice I needed and it came out just about on my budget. Along with help of the sales advisor and perusing the three floors and looking at their web site the night before, I can safely state everything came out really well. A very good commendation to the advisor and for the time and help he provided.
Once the furniture had been chosen and a deposit paid, the service offered by the other staff right through to the delivery people, could not have gone more smoothly. As the chair was a little behind the king size bed and other items, due to the time for manufacture, the delivery was over two dates. In terms of keeping communication
Stuart Allan
A very nice company to deal with, delivery men outstanding polite and careful.
Jon
Very impressed by the level of service throughout the order process including a delivery team who were exemplary and diligent in the delivery of my mum's new armchair and removal of her old one.
I al [read more]ways try to support independent/family-run businesses and the difference really shows here.
Carol Davies
Friendly service, quality furniture. I am very happy with the professional attention I received and my super sofa !
Julie Ward
Excellent service from the shop and the delivery team, delivered with care and respect for your home, they brought sheets etc to protect carpets, very good service and we’re thrilled with our new so [read more]fa ! Thank you
sandi kirkham
A delightful company to deal with. Great communication from the office and delivery guys. Protective footwear worn showing respect for floor covering which was very much respected. All packaging remov [read more]ed. Thankyou Webb house!
Chloe Smith
Gary is an absolute asset to the webb house team and a true credit to the company. From the moment you walk in, he makes the whole experience feel easy, welcoming, and genuinely enjoyable. His knowled [read more]ge of the products is outstanding, and he takes the time to really understand what you’re looking for.
What really sets Gary apart is how he consistently goes above and beyond. Whether it’s offering thoughtful recommendations or ensuring every detail is just right, his level of care and professionalism is second to none.
It’s rare to come across someone so dedicated, approachable, and passionate about what they do. Gary doesn’t just sell furniture—he creates a great customer experience from start to finish. Highly recommended!
Chloe & Jack - Shavington
Louise Macklin
This is a great local company which is family owned. The whole team is very welcoming. They have so much stock in their two showrooms, catering for all different tastes. They are all very helpful and [read more]knowledgeable about their ranges, and are clear about communicating the lead-times. The delivery guys are fantastic and always take care in your home when assembling furniture. We’ve bought several items from them since moving to the area and will definitely return.
