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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Discover the epitome of comfort and style with the Otis 2-seater ultimate recliner, a highlight of our fabric sofas and suites collection available at our Nantwich furniture showrooms. This exquisite sofa is designed for unparalleled relaxation, featuring the ultimate package which includes the revolutionary Cloud Zero reclining mechanism. This advanced tilting mechanism offers a powered headrest that adjusts in both height and forward tilt, allowing you to effortlessly find your perfect position for reading, watching TV, or simply unwinding.
Upholstered in a luxurious, soft-touch fabric, including Aqua clean options for easy care, the Otis provides both durability and a plush feel. Its contemporary design, coupled with comfortable seating for two, makes it an ideal addition to any modern living space. Please note, this item is also available as a static option, listed separately on our website. Visit us in Nantwich to experience the exceptional comfort and quality of the Otis 2-seater ultimate recliner first-hand.
All measurements are approximate.
Width: 166cm (65.4.inches)
Height: 96cm (37.8.inches)
Depth: 96cm (37.8.inches)
More products in the range
Otis 3 Seater Fixed Sofa
MRP From £1879
From £1439
Otis 3 Seater Ultimate Recliner
MRP From £3399
From £2619
Otis 2 Seater Fixed Sofa
MRP From £1679
From £1289
Additional products from the Otis range
Otis Fixed Cuddler Chair
MRP From £1359
From £1049
Otis Ultimate Cuddler Chair
MRP From £2089
From £1609
Otis Static Chair
MRP From £1169
From £899
Otis Corner Group
Call 01270 629296 for best price
Otis Swivel Accent
Call 01270 629296 for best price
Otis Designer Stool
MRP From £689
From £529
Otis Storage Stool
MRP From £579
From £449
Otis Ultimate Chair
MRP From £1919
From £1479
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
David Pickworth
2 years ago 
Great place to purchase furniture and has old style customer service with nothing to much
Remember when we moved in the delivery drivers couldn’t get to the house because builders were working on roa [read more]d so they carried each item down the road in their Father Christmas outfits.
David Lester
1 year ago
Superb service both in store and during delivery. Delivery team were considerate and professional, ensuring everything was in position and tested. Lovely to deal with an independent family business. C [read more]ould not ask for better customer service. Highly recommend.
Paul Eccles
12 months ago
An amazing business with top quality products. I cannot praise the people who work there enough. From start to finish, the whole experience has been a complete pleasure, highly professional, and even [read more]the delivery guys are first class. Communication is outstanding, not just the products and the people. If only all shops operated like this. Paul Eccles
