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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
For our customers seeking bedroom chairs that blend timeless elegance with exceptional comfort, Ercol's Chairmakers range presents a compelling proposition. These chairs, crafted with Ercol's signature steam-bent ash, showcase a refined aesthetic that complements both traditional and contemporary bedroom styles. The Chairmakers collection is known for its graceful, flowing lines and meticulous attention to detail, evident in the sculpted seats and elegantly tapered legs. Crucially, this range is available in several different finishes, allowing you to tailor the chair to perfectly match your existing bedroom décor. From the classic light ash to darker, richer tones, the variety of finishes ensures a seamless integration into any interior design scheme. Whether used as a dressing table chair or a comfortable reading spot, the Chairmakers range embodies Ercol's commitment to quality craftsmanship and enduring design, ensuring these chairs will remain a cherished feature of your bedroom for years to come.
Beyond their aesthetic appeal, Ercol's Chairmakers chairs are designed with ergonomic comfort in mind. The gently contoured seats provide excellent support, making them ideal for extended periods of sitting. The robust construction ensures durability, while the lightweight nature of the ash wood allows for easy movement within the bedroom. The range offers a variety of styles, from the classic Windsor to more contemporary interpretations, allowing you to select a chair that perfectly suits your personal taste and bedroom décor. In our Nantwich showrooms, we invite you to experience the tactile quality and inherent comfort of the Chairmakers range first-hand, and explore the different finishes available. Discover how these exquisite chairs can enhance the beauty and functionality of your bedroom. Their understated elegance and enduring quality make them a worthwhile investment for any home.
All measurements are approximate.
Width: 60cm (23.6.inches)
Height: 111cm (43.7.inches)
Depth: 63cm (24.8.inches)
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Alan Silver
3 months ago 
Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,
Sally Pearson
3 months ago
Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.
Christine Jaggs
8 months ago
I cannot fault the service offered by Webbs. I ordered a number of pieces of Parker Knoll furniture from Webbs. There were problems in terms of the fabric but Webbs kept me informed at every stage. Tw [read more]o very helpful delivery men arrived with my furniture earlier this week and the sofas and chairs are really lovely and very well made. The whole service has been exemplary and I would highly recommend this company.
