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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
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The Thumpa range is effortlessly stylish and comfortable. The chair is available in different sizes, also available is a Snuggler Chair and in sofas of various sizes.
Request more informationAll measurements are approximate.
Additional products from the Thumpa range
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Thumpa Large Sofa
MRP From £1679
From £1339
More products from Webb House
Hampton 2 Seater Sofa & Charleston Chair
by Webb House
RRP £4338 / Was £3258
Now £2399
Georgia 3 Seater Sofa & Atlanta Footstool
by Webb House
RRP £4548 / Was £3418
Now £2499
Michigan Corner Sofa
by Webb House
RRP £7416 / Was £5558
Now £2999
RS-13300-PR 2 Seater Reclining Sofa
by Webb House
MRP From £1949
From £1619
RS-13300-PR 2.5 Seater Fabric Reclining Sofa
by Webb House
MRP From £1919
From £1589
Aztec Chair
by Webb House
RRP £1269 / Was £1019
Now £699
Poppy 3 Seater
by Webb House
RRP £1833 / Was £1399
Now £999
Oslo Sideboard
by Webb House
RRP £799 / Was £619
Now £499
Penthouse Sofa
by Webb House
Call 01270 629296 for best price
Thorpe Coffee Table
by Webb House
MRP £329
£259
RS-12185 Recliner Chair
by Webb House
MRP From £939
From £779
RS-13305 Large 2 Seater Leather Reclining Sofa
by Webb House
MRP £2599
£2149
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Mark Brindley 
We have visited Webbs on numerous occasions now, and recently bought a bed from the shop floor. The service has been flawless from sale to delivery, and all staff have been particularly friendly, help [read more]ful and knowledgeable. A real pleasure and a refreshing change from the usual high street retail experience these days. We'll be back.
Margaret Freeman
Good service. The delivery men were particularly kind and helpful and took such care trying to get our new sofa into an awkward small cottage.
Louise Macklin
This is a great local company which is family owned. The whole team is very welcoming. They have so much stock in their two showrooms, catering for all different tastes. They are all very helpful and [read more]knowledgeable about their ranges, and are clear about communicating the lead-times. The delivery guys are fantastic and always take care in your home when assembling furniture. We’ve bought several items from them since moving to the area and will definitely return.
Susan L
Excellent service from the purchase of our new furniture right through to delivery. The team who delivered it were very helpful and professional- we are very happy customers.
Alan Silver
Just taken delivery of our Parker Knoll sofa and chairs,just like to say Great service from Joan at the shop plus Chris and Jucjan for their care in delivery,
Sales Team
Purchased several items from Neil at Webb house for both at home and work, the whole team were very polite and helpful from start to finish. The products are also great quality and we won't look elsew [read more]here when ordering more furniture.
Keep up the good work.
Kara Lawrence
Lovely quality furniture. The service we receive is always excellent. The delivery team were exceptional.
Bea Grace
Such amazing service from start to finish, we are absolutely delighted with our new sofas. Thank you so much.
Keith Playdon
We have just received delivery of 2 sofas which are perfect.
The level of Customer Service in store was exceptional, the whole process has been wonderful. The in store staff were very patient answeri [read more]ng all our questions and nothing was too much trouble.
The 2 delivery men were marvellous, extremely professional and helpful.
We would not hesitate to order from Webb House Furnishers and highly recommend them.
Paul Langley
We had a slight problem with a couch. The team went above and beyond to solve the problem to our satisfaction. 5* recommended.
Peter Williams
Excellent place to visit with an extensive range of furniture on two floors. They have two stores in Nantwich so allow yourself plenty of time.The sales staff are extremely helpful and knowledgeable.
Martyn Cooper
Have a good selection of sleepeezee beds.
