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Co-owner, Joan Webb joined the business in 1987. She is head of the sales team and has a passion for customer service and satisfaction. Her experience within the business means she has extensive product knowledge and prides herself on her organisational skills. Joan has a warmth and rapport with our customers that shines through.
The son of Howard and Joan, joined the family business in 2007. He is General Manager and looks after sales, delivery and warehouse management as well as being head of the buying team. Neil has extensive product knowledge of all our ranges and is happy to help with any customer queries.
The daughter of Howard and Joan, joined the family business in 2006. She has a passion for interior design and dresses all of the store displays. Rebecca also has a detailed product knowledge of our ranges and is adept at suggesting which products co-ordinate well together and discussing design ideas with our customers.
Company founder, Howard Webb started the business in 1974 as a re-upholstery Service in Mill Street Crewe. Howard now mainly focuses on the company accounts and website development, however with product knowledge and customer service that comes with over 40 years experience, he will be happy to help you with your query!
This was introduced as service to help the customer that finds the carrier service unsuitable. Click and collect allows the customer to collect from our store (or other location points) anytime during our business hours Monday to Saturday 9am to 5pm. It may be possible for after hours collection by arrangement. This is of course a free service.
We can arrange for a courier to deliver your goods. Please note this is a door step service where they will offer delivery between 8am and 6pm, so you may need to make additional arrangements on the day of delivery. Once we have confirmed the availability we will contact you to arrange the delivery date. If you have any specific delivery requirements please contact us to discuss them.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
We operate our own delivery vehicle and all the team are employed directly by us, based at our distribution centre. As soon as your goods arrive we will contact you personally to arrange a day to deliver at your convenience. We can offer you AM or PM and even work around the school runs. We will deliver the furniture to the room you require, unpack the furniture and remove the packaging. If you wish, the team can then run through how any technical parts operate.
Delivery Costs are calculated by the weight of your parcel and the area to which we are delivering to.
Some of our ranges have a variety of options for you to select from. For example when choosing a bed you will need to select the size and drawer options (if applicable), other ranges will have a variety of wood colours, handles and fabric colours to select from. The selection process is easy, but if you do have any queries, please call us on 01270 629296.
We accept most debit and credit cards and payment via PayPal. The card must be associated with the customers address, so care must be taken if you have recently moved house.
If you need to order and send items to multiple addresses, please place a separate order for each address. For more information on costs and where we can deliver to, click on the Delivery Zone Information button on the checkout page.
Any stock item will be despatched within 2-5 working days of order date. The lead time on all to order items will vary between 4-12 weeks depending on the product. We will inform you of any delays immediately and you will be entitled to a full refund if the timescale is not acceptable.
Free Footstool Offer
Cleveland continues to inherit the hallmarks of high quality detailing that we associate with the best of British manufacturing.
Hand finished turned legs from characterful ash in a choice of our beautiful warm grey wash or antique finishes, bring timeless appeal that work well in city or country homes alike. Every piece is hand crafted with meticulous detailing, soft pleated scroll arms are a nod to classic, yet the look remains soft and casual with a further option of carefully finished pewter studwork.
The fabric palette of soft greys and slate velvety chenilles combine perfectly with a mix of smart hounds-tooth checks or a fusion of more textured global accents to sit with our boucle herringbone plain.
Choice of fabrics
Choice of feet and leg finishes
Choice of Standard Back and Pillowback
All measurements are approximate.
Width: 187cm (73.6.inches)
Height: 98cm (38.6.inches)
Depth: 106cm (41.7.inches)
More products in the range
Cleveland 3 Seater Sofa
by Alstons Upholstery
MRP From £1719
From £1469
Cleveland 2 Seater Sofa - Pillowback
by Alstons Upholstery
MRP From £1539
From £1309
Cleveland Grand Sofa - Pillowback
by Alstons Upholstery
MRP From £1779
From £1509
Cleveland Grand Sofa
by Alstons Upholstery
MRP From £1779
From £1509
Cleveland 3 Seater Sofa - Pillowback
by Alstons Upholstery
MRP From £1719
From £1469
Additional products from the Cleveland range
Cleveland Accent Chair
by Alstons Upholstery
MRP From £929
From £789
Cleveland Chair
by Alstons Upholstery
MRP From £1029
From £879
Cleveland Footstools
by Alstons Upholstery
MRP From £399
From £339
Cleveland Snuggler
by Alstons Upholstery
MRP From £1289
From £1099
GOOGLE REVIEWS - CLICK HERE TO SEE ALL
Sally Pearson
7 months ago 
Have ordered and just had delivered a new mattress. The whole process from visiting the store, purchasing the mattress and delivery has been exemplary. Staff polite and helpful and have good product k [read more]nowledge. I will definitely buy from them in the future.
Glynis Ward
7 months ago
We have just taken delivery of two sofas from Webb House Furnishers and are delighted. There is something very special about their service; they are helpful but not pushy, they do what they promise fr [read more]om initial enquiry though to final delivery, and the whole team clearly takes pride in what they do. A pleasure to do business with. Thank you.
Janet Palin
7 months ago
My new sofa and bedside table from Webb House Furnishers were delivered yesterday, 16/09/2025. The customer service I have received from first visiting the store to delivery of items has been absolute [read more]ly excellent. Mrs Webb herself was so very helpful when I was making my choice but I was free to take as long as I needed. There was no pressure. The delivery team were wonderful. They'd already visited to check access details so that when delivery day arrived all went smoothly. They took such care, covering footwear, unwrapping the goods. Top Class. Thank you Webbs.
